MY SHOPPING BAG

  • No products in the cart.

MENU

WOOCS 2.2.5

Juicy Offers

Free Shipping On All Wigs Sitewide. Use Code:

CBWIGS


Hi Shoppers from United States

Spend above $450 & get 10% of funds spent Added to your wallet

Keep Shopping for More discounts

Website by @HurikaneMedia

WOOCS 2.2.5

FAQ

FAQ

Welcome to our FAQ page, Please kindly click on the headings to see the answer

WHAT TYPE OF CAP BASE DO YOU USE?

All our braided wigs are handmade, with bleached knots.
Made with 100% human hair, cap base and kanekalon extensions.
For our cap base, we use:
Closure cap: which has hair only at the top centre o f the wig?
Frontal cap: which Hair only from ear to ear.
360 cap: which has hair round the circumference of the wig.
Full lace wig: which has hair all over the wig cap, thereby giving you more options to style the wig?

DO YOUR FULL LACE CAPS COME IN SIZES?

Yes they come in 3 basic sizes, Small-21.5, Medium 22.5, and Large-23.5
Circumference.

HOW TO SELECT CURRENCY?

We have various currency options on our website. Check the top right of our websites page click on the 3 gold stripes and choose your preferred currency

METHOD OF PAYMENT?

PayPal is our preferred method of payment for international orders. Make PayPal transfer into:- payments@citibeautyworld.com
BANK TRANSFER: which takes 2-3 working days to confirm? We start
Production after payment confirmation.

HOW LONG DOES IT TAKE TO RECEIVE ORDER (DELIVERY TIME)?

For braided wigs, it takes 3-4 weeks for client to receive order, except for READY TO SHIP wigs, which ships out the next working day. Other products on the website, we ship the Next working day. Tracking numbers are sent to client once the order is shipped.
We do not ship on weekends/holidays.

HOW LONG DOES WIG LAST(DURATION)?

Our wigs are carefully made with human hair base so they last from 2years and above, because of their base you can restyle them.

EXCHANGE/RETURN POLICY

We guarantee 100% satisfaction for our products and are convinced that you will love what you get but, in rare cases, when a client gets the wrong style or color, exchanges are accepted provided the client does not breach any of the following terms and conditions:-
-All orders must be returned in the original packaging state and lace not cut or tempered, wig not used.
-All exchanges/ complains must be made within 72 hours (3days) of recorded client receipt.
-Exchange is made available for products of equal value.
-Customized wigs CANNOT be exchanged or returned.
-We do not accept refund.
N:B-Wig style can be changed by the client 24hours of making an order otherwise, the style cannot be changed again.


Still have more questions?

Do not hesitate to contact us or email:

info@citibeautyworld.com

Copyright © 2019 Citi Outluuk Beauty World
Web Design By @HurikaneMedia