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Returns & Exchange

Production Time

Standard Production: 3 Weeks – 4 Weeks
Express Production: 2 Weeks – 3 Weeks
Super Pxpress 1 Weeks – 2 Weeks
The Above production time does not apply to micro twist wigs
Micro Twist Wigs: 4 – 6 Weeks(Although the processing time may be shorter)

Shipping

We Ship Worldwide, Using DHL Express
All Packages can be tracked after the item has be shipped and tracking number generated.

Cancellation

Our Cancellation Period is 24hrs After Order.
For All orders cancelled after the cancellation period, We charge a cancellation fee of $50 per wig for the cost of materials used as we start our production almost immediately after order has been placed.

Ready to ship

Ready to ship takes 1-5 days to process

Changes and Redos

If you make changes other than what you selected, A fee of $100 will be charged,
If you decide to change your mind on the wig after production a non refundable 50% surcharge will be applied,
after video confirmation is sent you have 1 week to finalize the transactions for prompt response from support.
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